Amazon blunder leaks Alexa data to other customer

Amazon blunder leaks Alexa data to other customer

Amazon blunder leaks Alexa data to other customer

According to reports by NPR, Reuters, and German magazine c't, Amazon mistakenly sent over a thousand Alexa recordings to the wrong user. The audio recordings included conversations between a man and a woman. In fact, the horse had not only bolted, but sired a whole stable of fowls, given Schneider had already contacted c't, who had in turn been able to figure out who the mystery voices on the recordings belonged to.

Amazon is claiming that this situation was a simple case of human error and that it is putting mechanisms in place to prevent similar mishaps moving forward.

Amazon said it has "resolved the problem with the two affected customers and taken measures to further improve our procedures". "As a precautionary measure we contacted the relevant authorities", a spokesperson for Amazon was quoted as saying by the same media. He saved the files and shared his story with Germanys' C't magazine. Using these files, it was fairly easy to identify the person involved and his female companion. The number of US adults who use the devices will grow 15% next year to 74.2 million, eMarketer forecasts, while more than one quarter (27%) of them will use a smart speaker at least once per month.

The man was extremely surprised to find the files because he has never owned an Alexa.

The technology giant called it an "isolated incident".

Amazon's Alexa has been caught eavesdropping again.

When a person using's voice assistant in Germany requested to listen to his archive of recordings, he got much more than he was expecting.

As The Post has written, voice-based devices like Amazon's Echo and Google Home are always "awake", passively listening for commands to activate.

Then one day, over 1,700 recordings of you speaking to Alexa are sent to a totally random person - and you don't even know about it until a magazine gets in touch. There were also alarms, Spotify commands, public transport and weather inquiries.

Within a few days, both Schneider and the unwitting exhibitionist had been contacted by Amazon, who told them that someone in the company had made a "one-time error". They tracked down the victim, who confirmed it was he and said that Amazon had not informed him about the leak.

"This was an unfortunate case of human error and an isolated incident", an Amazon representative told Business Insider.

Related news